Greeters help create the relational vibe at your Sunday gatherings. Most importantly, they play an important role in helping people connect to your community.
That’s why it’s worth thinking through how you leverage their skills and talents.
Now, greeting is part art and part science. What I want you thinking about today is how to position your greeters. I know it might not be something you’d want to invest time in thinking about. The truth is, you can have the nicest and kindest people greeting. But if you don’t position them well, you’ll waste their talents.
Some of my suggestions include:
- Outside. Your visitors experience begins when they enter the parking lot. If possible have clearly marked attendants waiting to help people park and direct them to the front door.
- Outside front doors. Have more greeters outside your main doors to hold them open for people.
- Inside lobby. Ideally you have another greeter in the main lobby as people come in. they’re not too close to the front door, but they are present. there watching the doors and smiling and greeting people with a smile.
- Transition points. These are great places for greeters. At our Park Hill location guests need to go up some steps to get to the auditorium where we hold our service. we’ve always got greeters there.
- Floaters. Try to have greeters who float in our community space, the lobby, the hallway etc. They can help new families connect to our kids area etc.
- Entrance to your auditorium or gathering space. This is where our greeters hand out programs and pens etc.
- Inside the gathering space. one more greeter inside the meeting space to help people find seats.
- Exit greet. It’s REALLY Important to do all of this on the back-end of service. Call it exit greeting. This is one last opportunity to make a positive final impression with people.
It’s easy to let greeting your guests become perfunctory. This is a huge miss. We need to remember that in the Western context at least, Sunday mornings play an important role in the spiritual life of most Christians. Greeting, like other Sunday gathering roles, can literally change eternities.
I’ve written about importance of connecting with your guests here.
What are other ways to position greeters on Sunday morning?
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